Cookie Policy

In accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, promulgated by Dahir No. 1-09-15 of February 18, 2009, and under the supervision of the National Commission for the Control of Personal Data Protection (CNDP), Horizons Lointains (Dar L’Oussia) informs users of the website www.hoteldarloussia.com about the use of cookies and similar technologies. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences, particularly in connection with our Google Ads campaigns and the use of Google Analytics.

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows us to collect information about your browsing, remember your preferences, and improve your user experience. Cookies can be temporary (session cookies, deleted when the browser is closed) or permanent (stored for a specific period).

2. Data Controller

The controller of the data collected via cookies on the website www.hoteldarloussia.com is:
Company Name: Horizons Lointains (Dar L’Oussia)
Address: 04, Rue Mohamed Ben Messaoud, 44000, Essaouira, Morocco
Email: contact@hoteldarloussia.com
Phone: +212524783756

– Google (Google Analytics and Google Ads), for traffic analysis and targeted advertising. – Mimhosting.com, our hosting provider (30 N GOULD ST STE R SHERIDAN, Wyoming 82801 USA), for data storage.

No other third party has access to this data, except where legally required.

3. Types of Cookies Used

We use the following categories of cookies on our website:

a. Strictly Necessary Cookies (Technical)

– Purpose: To ensure the proper functioning of the website (navigation, access to secure areas, saving language preferences, etc.).
– Consent: These cookies do not require your prior consent, as they are essential to the website's operation.
– Example: Session cookies to maintain your login.
– Retention period: Generally deleted at the end of your session.

b. Performance Cookies (Analytical)

– Purpose: To analyze website traffic and usage to improve its performance and content.
– Tool used: Google Analytics. – Data collected: Pages visited, length of visit, device type, traffic source (e.g., access via a search engine or an advertising campaign).
– Consent: These cookies require your prior consent.
– Retention period: Up to 13 months.

c. Advertising Cookies

– Purpose: To deliver personalized ads via our Google Ads campaigns, based on your browsing behavior and interests.
– Tool used: Google Ads.
– Data collected: Advertising identifiers, pages visited, interactions with ads.
– Consent: These cookies require your prior consent.
– Retention period: Up to 13 months.

4. Purposes of Cookies

The cookies used on the website www.hoteldarloussia.com are used for the following purposes:

– Ensure smooth and secure browsing.
– Measure the website's audience to optimize its content and performance (via Google Analytics). – Offer targeted advertising tailored to your interests (via Google Ads).
– Remember your preferences (e.g., language selection or browser settings).

5. Legal Basis

The use of cookies is based on the following legal bases, in accordance with Law No. 09-08:

– Your explicit consent for analytical and advertising cookies, collected via the consent banner displayed during your first visit.
– Legitimate interest for strictly necessary cookies, essential for the operation of the site.

6. Cookie Management

You can manage your cookie preferences in several ways:

– Via the consent banner: During your first visit to www.hoteldarloussia.com, a banner allows you to accept, refuse, or customize the use of cookies (except for strictly necessary cookies).

– Via your browser: You can configure your browser to block or delete cookies. Here are links to instructions for the major browsers:
– Google Chrome: https://support.google.com/chrome/answer/95647
– Mozilla Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
– Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
– Microsoft Edge: https://support.microsoft.com/fr-fr/help/4027947

Note that blocking certain cookies may affect the functionality of the site.

7. Data Recipients

Data collected via cookies is intended for:

– Horizons Lointains (Dar L’Oussia), for site management and optimization.
– Google (Google Analytics and Google Ads), for traffic analysis and targeted advertising. – Mimhosting.com, our hosting provider (30 N GOULD ST STE R SHERIDAN, Wyoming 82801 USA), for data storage.

No other third party has access to this data, except in cases of legal obligation.

8. Data Transfer Abroad

Data collected via Google Analytics and Google Ads may be transferred to servers located outside Morocco, particularly in the United States. These transfers are governed by contractual clauses that comply with the requirements of the CNDP (French Data Protection Regulation), guaranteeing an adequate level of protection. For more information on Google's data management, visit: https://policies.google.com/privacy.

9. Retention Period

Data collected via cookies is retained for a maximum period of 13 months from its collection or your last consent. Strictly necessary cookies are generally deleted at the end of your session.

10. Data Security

Horizons Lointains (Dar L’Oussia) and Its partners (Google, Mimhosting.com) implement technical and organizational measures to protect data collected via cookies, including:

– Encryption of sensitive data.
– Use of secure protocols (HTTPS).
– Restricting access to data to authorized persons only.

11. Your Rights

In accordance with Law No. 09-08, you have the following rights over your personal data collected via cookies:

– Right of access: View the data collected.
– Right of rectification: Correct inaccurate data.
– Right of deletion: Request the deletion of data, subject to legal obligations.
– Right of objection: Object to the processing of data for legitimate reasons.
– Right to portability: Receive your data in a structured format (if applicable).

To exercise these rights, please send your request to:

Email: contact@hoteldarloussia.com
Address: 04, Rue Mohamed Ben Messaoud, 44000, Essaouira, Morocco
A response will be provided within one month.

12. Complaints

In the event of a dispute regarding the use of cookies, you can contact the CNDP:
National Commission for the Control of Personal Data Protection
Address: Avenue Al Mouqaouama, Rabat, Morocco
Website: www.cndp.ma
Email: contact@cndp.ma

13. Policy Updates

This Cookie Policy may be updated to reflect legal developments or changes to our practices. Any changes will be published on the website www.hoteldarloussia.com, and users will be informed via the consent banner or by any other appropriate means.

14. Contact

For any questions regarding this Cookie Policy, please contact us:
Email: contact@hoteldarloussia.com
Address: 04, Rue Mohamed Ben Messaoud, 44000, Essaouira, Morocco
Phone: +212524783756